Discover the Paris Catacombs with Expert-led Guided Tours

Great guide: good instructions and information too!

Well, since the experience did not happen, I did not love anything about it. I was not informed via call, text, or email in advance and wasted time and money to get to the catacombs. I understand there is a strike and that's out of your control, but the lack of communication is well within your control. Also, I'm getting this email to give feedback and I haven't received a response from my email today when the tour didn't happen.

I had a great experience with my guide Saeed! He was extremely knowledgeable not just regarding the Catacombs but Paris as a whole. Would recommend!

Hi, we had a great time and our guide , Anthony, was extremely knowledgeable and made the tour very enjoyable. Thankyou.

The guide was a little unsure of historical details and relied on the wow factor of the skeletal remains and some stone sculpture in the catecombs. I expected a detailed serious history journey for €158. I did not receive that but received instead a learnt off script. Answers of questions outside of that script were unsatisfactory.

Excellent tour guide with vast knowledge of the history of the area. Was well-paced and informative tour!

Saeed was excellent and clearly loved the history and the topic!

We had a great tour guide, who had funny and interesting stories to tell about the catecombs!

I have sent a complaint to your site copy below I have booked tickets for a guided tour of the Paris catacombs, the price includes a trip on the Seine reservation n° 22997682 Visit of February 20, 2025 Impossible to download the tickets correctly: even on site, at the reception desk, they were unable to do so. QR code inactive Impossible to modify tickets even though the option is available on the website. No tour of the Seine at the catacombs reception desk. Exorbitant price given the remaining service without the tour. Miraculously, when the guide arrived, she had me on her list, so I was able to take the tour. If I hadn't arrived well in advance to try and resolve the problem, I wouldn't have been able to do it. I would have liked to change my ticket for 2 reasons: firstly, I would have liked to change the date, and secondly, I would have liked to change it for 1 adult and 1 schoolchild. As it was impossible to make the change, despite the suggestion made by your site, I went to the scheduled date. I found that the price was 35€ for an adult and 17€ for a schoolchild, whereas I had paid 248€. I found a phone number on a message I received via Whattshapp; I can't see any valid reason for you to have used Whastshaap to communicate with me when you had e-mail and a cell phone. I called 3 times asking for a call in French and was disconnected. I ended up calling in English, and a correspondent found my reservation and gave me this e-mail address. I therefore consider your proposal to be a scam. I therefore request that you pay me 148 - 2 x 35 = 178 €. Otherwise, I will file a complaint for online scamming. I look forward to your reply, which I hope will be positive.

We toured the Paris Catacombs with tour guide Jonny on Christmas Eve. He was so much fun to talk to and gave us information in a way that made it so very interesting and easy to follow despite our fatigue from flying into France that morning.

Great tour guide! Well timed and organized!

Really amazing experience!! Thank you Igor!!

I paid 497€ and didn't recieve any tickets , scam !

Totally worth the extra money for the private tour. The guide was very informative and patient. I was very impressed with her English! Highly recommend!!

Our guide Leo was so excited and knowledgable about the catacombs! We were very engaged in the many stories and history of the catacombs and surrounding area. The use of photos on the guide's phone really helped to tie everything together. My only complaint is that Leo arrived about 15 minutes late to the meeting point. After that, everything moved along well.

If you go, I recommend arriving very early. The catacombs opened at 10, we arrived at 10:30, and we had to wait almost two hours to get in. It was well worth the wait, however. You can pay for an audio guide, but we opted to read the many signs that are posted throughout the walk.

The Catacombs used to be underground stone quarries - this was where the white stone that was used for many Paris landmarks, such as Sacre Coeur, came from. The space quarried was then used to house the bones from the Paris churches when they became completely full.

The ease of entry for both experiences was excellent. The guided tour in the catacombs was very educational. The views on the River tour were perfect and it was good length.

The staff who checked us in were friendly and professional. The audio guide was informative. The catacombs were respectfully maintained and fascinating. Please note the stairs back to the living world are numerous and may be difficult for some.

All off it. Wish live guide audio isn't the same

It's magnificent, it's an incredible thing, I liked it a lot.

The history was interesting. Lines moved quickky. It wasnt really crowded inside, which was nice.

Punctual admission with the time slot ticket. Very good with audio guide.

It was simply impressive

Very interesting to see a part of Paris not as well publicised. Respectfully carried out and a huge space. Remember to pick up the audio guide before descending the steps.

The catacombs were everything I hoped they would be after having missed the opportunity to go the last 20 years. The headout ticket process was easy with no issues.

We've done the catacombs before, and that was exactly the way we expected, although this particular tour didn't have the heart shaped skulls that we saw last time at a different entry point. As far as the encounters with employees, it went OK except the girl who handed us our audio guides was very rude. We asked her to repeat something and she was very annoyed and short with us.

I feel compled to leave a review based on my experience. Out of desperation we booked with Headout for a tour that was sold out everywhere else (Paris Catacombs). We read the reviews on Headout and felt that we may be risking booking with them based on all the poor reviews but decided to go for it because there really wasn't another option and by chance maybe it would work out and at least we kind of knew what the outcome could be going into it. We booked 2 months before our trip and within minutes recieved the digital tickets. This made us a bit more confortable but still we just were not sure if Headout was legit. 2 months later (last week) we headed to the Catacombs as the digital tickets instructed and they scanned perfectly. No issues, no questions, perfection! We are so thankful that the tickets were actual tickets and we weren't scammed. We never had to deal with customer service so I can't say anything in that regards but for our experience we had absolutey no issues. Based on this event we would absolutely give Headout another try!

It's an impressive experience ! It's solemn, extensive and well presented. The crowds are well managed so that it's not crowded. One of my favourite experiences this trip 😊

Headout's organization was perfect, with a small downside concerning the welcome given by the Catacombs staff.

The experience met our expectations and hopes. No delays, no hassles, and it wasn't even crowded even though they were sold out on a Saturday. The staff permits only so many people into the Catacombes every 15 minutes and it makes for a comfortable experience, a peaceful walk and is very informative.

As a first thing, I must say that Paris is splendid. The catacombs are spectacular, impressive in a positive way. Experience that I highly recommend

Timed entry was great. Not very many people at once allowed our tour at our pace and didn't feel rushed. The audio tour was excellent. Would highly rexommend.

The ticketing process was great and the tour was very interesting and informative. This tour is not for everyone but it gave great insight into the history of Paris and pragmatic solution to several problems.

The tour of the catacombs was very interesting and educational. However, when we arrived, our tickets were not QR coded, so that required calling 2 different numbers quickly so we wouldn't miss our paid tour entry time. Not very well organized on your part. They told us that this happens all the time. The second number I called worked and they sent the correct tickets. Also, having to wait to get the tickets within 24 hours is not comfortable for the client who has already paid in advance. You need find a new way of providing the correct tickets much earlier to your clients. I had to call again when we arrived at the Seine River Cruise to get the correct QR codes sent to me. Very inconvenient and panic producing.... you need to do better.

In addition to the audio tour being interesting and informative, the staff were helpful and friendly, and the line moved quickly because they are well organized and run things well.

As we were English speaking people, it was wonderful to have the audio in our language and the history of the Catacombs is amazing. So worth the visit when in Paris

It went really well with ordering the tickets and also at the entrance. No waiting time and the catacombs are unique. But only those who are not afraid to look at skeletons.

What I liked best was that you could walk through the catacombs at your own pace and still get to know everything about the story thanks to the audio guide. So you could take enough time to look at everything in peace. I also like the fact that the audio guide is available in several languages. Furthermore, the information from the audio guide was understandable, informative and yet not too much.

Everything worked from start to finish and the catacombs of Paris are highly recommended. We were able to learn a lot through the audio guide.

I bought these tickets for my daughters. They were both very moved by the historical aspects. However, I do not know why I was forced to pay for the boat excursion when purchasing the ticket for my 2nd daughter.

It was good that we had already booked our tickets online. Admission was very organized and we were let in at the exact time we had booked. The tour was with an audio guide and that worked very well. The catacombs themselves are worth a visit. From us 5 stars

The ease of entry for both experiences was excellent. The guided tour in the catacombs was very educational. The views on the River tour were perfect and it was good length.

It's magnificent, it's an incredible thing, I liked it a lot.

It was simply impressive

The catacombs were everything I hoped they would be after having missed the opportunity to go the last 20 years. The headout ticket process was easy with no issues.

We've done the catacombs before, and that was exactly the way we expected, although this particular tour didn't have the heart shaped skulls that we saw last time at a different entry point. As far as the encounters with employees, it went OK except the girl who handed us our audio guides was very rude. We asked her to repeat something and she was very annoyed and short with us.

The tour of the catacombs was very interesting and educational. However, when we arrived, our tickets were not QR coded, so that required calling 2 different numbers quickly so we wouldn't miss our paid tour entry time. Not very well organized on your part. They told us that this happens all the time. The second number I called worked and they sent the correct tickets. Also, having to wait to get the tickets within 24 hours is not comfortable for the client who has already paid in advance. You need find a new way of providing the correct tickets much earlier to your clients. I had to call again when we arrived at the Seine River Cruise to get the correct QR codes sent to me. Very inconvenient and panic producing.... you need to do better.

I bought these tickets for my daughters. They were both very moved by the historical aspects. However, I do not know why I was forced to pay for the boat excursion when purchasing the ticket for my 2nd daughter.

It was good that we had already booked our tickets online. Admission was very organized and we were let in at the exact time we had booked. The tour was with an audio guide and that worked very well. The catacombs themselves are worth a visit. From us 5 stars

The best of using headout is that i could book a ticket for Catacombs many weeks in advance. And the Catacombs and Seine River Cruise were impressive.

Great and amazing tour. Tickets received in advance. Audio guide explained it all. The bone restoration was amazing and interesting

Well organized and friendly staff. Everyone spoke good English, which made communication much easier.

Nicely done, professional and humorous

Kindness of the people who work there, respect for the premises and presentations

Ticketing was easy, wait was minimal and the experience was fantastic.

The history behind it, and the ultimate solution to address problems

The ability to get tickets for an attraction that seemed to be sold out

It was very nice. Just overpriced

This was number one on my list and it was even more magnificent than I could have even anticipated. There was so much beauty and energy at the arch that when you walked up the stairs it felt as though you weren't walking alone. Each step was an honour to dedicate to the lives of the names listed on the structure. If your in Paris I'd say this is above all else to see especially if you are short on time.

Tickets were easy to purchase, walked right up and got in line to go through security . Views were great, lots of steps!

The staff who checked us in were friendly and professional. The audio guide was informative. The catacombs were respectfully maintained and fascinating. Please note the stairs back to the living world are numerous and may be difficult for some.

The view was fantastic! Unfortunately, despite having a ticket, you still had to wait a long time to get in and the signage on how to get to the Arc de Triumphe (underground, not over the road) and how to get to the metro afterwards is very poor. This should be worked on urgently. There was a lot of chaos.

Super view. Please label better what you can see where. Clearer marking of which queue you have to join with a pre-purchased ticket.

We were well received and accompanied on our visit. I was able to take advantage of the elevator ride with some very friendly people. And the view of Paris from the roof of this monument is fantastic.

The view from the top is superb. 360 degree view of Paris. Pre purchased tickets certainly saved a lot of time. If you can't handle the many steps, take the lift. Just ask at the security bag check and you will be escorted to lift. Then only 40 steps to the top.

It was so fun to get to the top, the view is awesome and includes a great view of the Eiffle tower. Booking tickets ahead of time was easy and a must so you aren't waiting in line more at the arc.

Everything was well organized and worked well. The spiral staircase, the spacious interior of the Arc de Triomphe were very fascinating and the view from the roof terrace was very interesting.

I thought I was going to have to let my husband go up in his own due to my knee injury but the lovely staff said no problem, you can use our lift!!! So chuffed as I'd already been gutted thinking I'd miss out on this amazing experience. 🥰🥰

Although the queue was long, the wait was very short. Quickly taken care of and efficiently controlled! The climb is certainly sporty, but what a view as a reward! Just magical!

A breathtaking view of the City of Light from the roof of the Arc de Triomphe. Buying tickets in advance saves precious time. Be careful, though: 284 steps to climb ... but it's worth it!

Easy to book, and a spectacular view. Pity it needed to close early so only got a brief time there.

All off it. Wish live guide audio isn't the same

All beautiful staff very knowledgeable experience to share

The wonder seen over all of Paris 😍

Everything was TOP! I am extremely satisfied.

It was more interesting, amazing and beautiful than I expected.

The fastest line, which saves an incredible amount of time!!!

The history was interesting. Lines moved quickky. It wasnt really crowded inside, which was nice.

The highlight of my visit was the view from Arc de triomphe!

The view it s magnifique. Headout it s the best choice!

Fast shipping of tickets thank you

Punctual admission with the time slot ticket. Very good with audio guide.

The view is magnificent and it's so easy with the e-ticket!

This was a wonderful way to see he catacombs! Our guide was lovely and even though we were a little late she made it so easy for us to figure it out! Even though it's with a group of 14 or so, it definitely felt intimate. We got to see some special no access to the public places which was super cool. If you love history or want to learn about the uniqueness of Paris this is a must! Highly recommend - wouldnt do it any other way!

We arrived at the stated meeting place a half hour early and waited in the rain. Our guide never showed up. We had to learn from a guide with another company that the Catacombs were closed due to a strike. We never received any notice from OUR tour company, Head Out . We spent 60 euros in Uber fares to get to the meeting location and wasted our whole day in Paris.

Our guide, Remy was top notch! He was friendly and welcoming, shared a wealth of knowledge during our tour and graciously answered all of our questions. He kept the pace moving fluidly, and there was enough time in each spot through the tour. I would book any tour Remy hosted! Thanks for an excellent experience!

It was amazing and learning the history I would highly recommend

Very good guide. I think her name was Amber

It was interesting from beginning till the end

My tour was cancelled without my consent when I asked for a reschedule. Them Then the reschedule wasn't accepted. Booking through head out was experience was a waste of my time and it's unlikely that I will ever do it again no matter where I travel to.

The tour guide was the only saving grace of this experience

The guide was fantastic and very knowledgeable about the catacombs. Being a small group made it easy for everyone to hear and ask questions. We also we let into areas not open to general tours which made it even more special. We absolutely loved the tour.

I loved how enthused Leo was about the catacombs. She brought pictures to display the history and really added a lot to the tour! Merci!

The guide Elanora was perfect

Great guide: good instructions and information too!

Well, since the experience did not happen, I did not love anything about it. I was not informed via call, text, or email in advance and wasted time and money to get to the catacombs. I understand there is a strike and that's out of your control, but the lack of communication is well within your control. Also, I'm getting this email to give feedback and I haven't received a response from my email today when the tour didn't happen.

I had a great experience with my guide Saeed! He was extremely knowledgeable not just regarding the Catacombs but Paris as a whole. Would recommend!

Hi, we had a great time and our guide , Anthony, was extremely knowledgeable and made the tour very enjoyable. Thankyou.

The guide was a little unsure of historical details and relied on the wow factor of the skeletal remains and some stone sculpture in the catecombs. I expected a detailed serious history journey for €158. I did not receive that but received instead a learnt off script. Answers of questions outside of that script were unsatisfactory.

Excellent tour guide with vast knowledge of the history of the area. Was well-paced and informative tour!

Saeed was excellent and clearly loved the history and the topic!

We had a great tour guide, who had funny and interesting stories to tell about the catecombs!

I have sent a complaint to your site copy below I have booked tickets for a guided tour of the Paris catacombs, the price includes a trip on the Seine reservation n° 22997682 Visit of February 20, 2025 Impossible to download the tickets correctly: even on site, at the reception desk, they were unable to do so. QR code inactive Impossible to modify tickets even though the option is available on the website. No tour of the Seine at the catacombs reception desk. Exorbitant price given the remaining service without the tour. Miraculously, when the guide arrived, she had me on her list, so I was able to take the tour. If I hadn't arrived well in advance to try and resolve the problem, I wouldn't have been able to do it. I would have liked to change my ticket for 2 reasons: firstly, I would have liked to change the date, and secondly, I would have liked to change it for 1 adult and 1 schoolchild. As it was impossible to make the change, despite the suggestion made by your site, I went to the scheduled date. I found that the price was 35€ for an adult and 17€ for a schoolchild, whereas I had paid 248€. I found a phone number on a message I received via Whattshapp; I can't see any valid reason for you to have used Whastshaap to communicate with me when you had e-mail and a cell phone. I called 3 times asking for a call in French and was disconnected. I ended up calling in English, and a correspondent found my reservation and gave me this e-mail address. I therefore consider your proposal to be a scam. I therefore request that you pay me 148 - 2 x 35 = 178 €. Otherwise, I will file a complaint for online scamming. I look forward to your reply, which I hope will be positive.

We toured the Paris Catacombs with tour guide Jonny on Christmas Eve. He was so much fun to talk to and gave us information in a way that made it so very interesting and easy to follow despite our fatigue from flying into France that morning.

Great tour guide! Well timed and organized!

Really amazing experience!! Thank you Igor!!

I paid 497€ and didn't recieve any tickets , scam !

Totally worth the extra money for the private tour. The guide was very informative and patient. I was very impressed with her English! Highly recommend!!

Our guide Leo was so excited and knowledgable about the catacombs! We were very engaged in the many stories and history of the catacombs and surrounding area. The use of photos on the guide's phone really helped to tie everything together. My only complaint is that Leo arrived about 15 minutes late to the meeting point. After that, everything moved along well.

If you go, I recommend arriving very early. The catacombs opened at 10, we arrived at 10:30, and we had to wait almost two hours to get in. It was well worth the wait, however. You can pay for an audio guide, but we opted to read the many signs that are posted throughout the walk.

The Catacombs used to be underground stone quarries - this was where the white stone that was used for many Paris landmarks, such as Sacre Coeur, came from. The space quarried was then used to house the bones from the Paris churches when they became completely full.

The staff who checked us in were friendly and professional. The audio guide was informative. The catacombs were respectfully maintained and fascinating. Please note the stairs back to the living world are numerous and may be difficult for some.

All off it. Wish live guide audio isn't the same

The history was interesting. Lines moved quickky. It wasnt really crowded inside, which was nice.

Punctual admission with the time slot ticket. Very good with audio guide.

Very interesting to see a part of Paris not as well publicised. Respectfully carried out and a huge space. Remember to pick up the audio guide before descending the steps.

I feel compled to leave a review based on my experience. Out of desperation we booked with Headout for a tour that was sold out everywhere else (Paris Catacombs). We read the reviews on Headout and felt that we may be risking booking with them based on all the poor reviews but decided to go for it because there really wasn't another option and by chance maybe it would work out and at least we kind of knew what the outcome could be going into it. We booked 2 months before our trip and within minutes recieved the digital tickets. This made us a bit more confortable but still we just were not sure if Headout was legit. 2 months later (last week) we headed to the Catacombs as the digital tickets instructed and they scanned perfectly. No issues, no questions, perfection! We are so thankful that the tickets were actual tickets and we weren't scammed. We never had to deal with customer service so I can't say anything in that regards but for our experience we had absolutey no issues. Based on this event we would absolutely give Headout another try!

It's an impressive experience ! It's solemn, extensive and well presented. The crowds are well managed so that it's not crowded. One of my favourite experiences this trip 😊

Headout's organization was perfect, with a small downside concerning the welcome given by the Catacombs staff.

The experience met our expectations and hopes. No delays, no hassles, and it wasn't even crowded even though they were sold out on a Saturday. The staff permits only so many people into the Catacombes every 15 minutes and it makes for a comfortable experience, a peaceful walk and is very informative.

As a first thing, I must say that Paris is splendid. The catacombs are spectacular, impressive in a positive way. Experience that I highly recommend

Timed entry was great. Not very many people at once allowed our tour at our pace and didn't feel rushed. The audio tour was excellent. Would highly rexommend.

The ticketing process was great and the tour was very interesting and informative. This tour is not for everyone but it gave great insight into the history of Paris and pragmatic solution to several problems.

In addition to the audio tour being interesting and informative, the staff were helpful and friendly, and the line moved quickly because they are well organized and run things well.

As we were English speaking people, it was wonderful to have the audio in our language and the history of the Catacombs is amazing. So worth the visit when in Paris

It went really well with ordering the tickets and also at the entrance. No waiting time and the catacombs are unique. But only those who are not afraid to look at skeletons.

What I liked best was that you could walk through the catacombs at your own pace and still get to know everything about the story thanks to the audio guide. So you could take enough time to look at everything in peace. I also like the fact that the audio guide is available in several languages. Furthermore, the information from the audio guide was understandable, informative and yet not too much.

Everything worked from start to finish and the catacombs of Paris are highly recommended. We were able to learn a lot through the audio guide.

Amazing experience Well done and informative

The visit started on time . No waiting to go in and we enjoyed the visit

I actually learned a great deal about French history and the catacombs

Clean, organized - just as nice as I expected. Allowed me to proceed at my own pace.

Everything was great and worked out wonderfully

Wonderful and moving experience

very good tour and just the right time !

Ease of booking online and timed entry