Louvre Museum Tickets & Tours

Bridget

Jan 2025Verified booking

5/5

Our guide Elsa was amazing she was so helpful and made it a fantastic experience. She helped us to find paintings we wanted to see and was friendly and helpful.

Berenice

Jan 2025Verified booking

4/5

We did not have to make the big line to access to the museum, which it was very convenient because we did not have so much time, but I think it was expensive because the guide just Guide you to the monalisa and that's it.

tiziana

Dec 2024Verified booking

3/5

I expected priority access in front of the Mona Lisa, but instead I stood in line, ammara with other people, about 20 minutes

View original review in Italian

Welton

Dec 2024Verified booking

5/5

I'm Brazilian and I had the best museum experience of my life. The only difficulty was finding the meeting point, but I soon spotted a girl with a red flag backpack. I was then guided by Camila, a French woman who spoke excellent English. It was unforgettable.

View original review in Portuguese

Daniel

Dec 2024Verified booking

5/5

Our guide was very interesting, as he was an enthusiast himself. Although he didn't speak French, he was very clear in his explanations, and the fact that we visited the most talked-about works immediately suited us.

View original review in French

Pierrette

Nov 2024Verified booking

5/5

Our guide Elsa was admirable, as we were only one French couple, and she didn't hesitate to translate all her explanations into French. Thanks to her, we avoided the long queue, which meant we could easily reach the Mona Lisa room.

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Andreea

Nov 2024Verified booking

3/5

After a short while they evacuated everyone, so my fast access ticket didn't last long. Personal in the museum was verry rude. The person doung the tour was nice tough, and the meeting point was easy to reach

Fred

Oct 2024Verified booking

5/5

The host was absolutely amazing. It flowed well and was very informative. And then being able to explore on your own afterwards was perfect.

Andrea

Sep 2024Verified booking

5/5

We were actually able to avoid the huge queues. We went to the meeting point and waited about 10 minutes until all the people who had booked were there. Then we went through a back entrance directly into the museum past all the queues, even at the checkpoint there was a separate entrance. After a short verbal briefing, we went straight on past various sights and directly to Mona Lisa. Our guide did a great job of explaining everything to us and was very knowledgeable. After visiting the Mona Lisa, we were able to explore the museum ourselves. We then had a coffee on the terrace and enjoyed the fantastic view. BUT WHAT I HAVE TO SAY IS THAT THE MEETING POINT IS TO THE RIGHT OF THE ARCH, NOT TO THE LEFT AS ON THE MAP WE WERE GIVEN. BUT YOU CAN'T MISS IT.

View original review in German

Isabel

Sep 2024Verified booking

5/5

Super well organized. Meeting point could be better described. Very difficult to find on this huge square with so many people. Nevertheless, a very successful tour, really recommendable.

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M.L.Sasibha

Sep 2024Verified booking

3/5

First I had trouble finding the group at the far end corner but then it was ok. There was no explanation of anything except a tour whizzing through Louvre. From the explanation I thought we were going to get a guided tour for 45mins. Like this, it would have been better for us to buy tickets and go around ourselves.

Matteo

Aug 2024Verified booking

5/5

I had long wanted to visit the Louvre. Thanks to these tickets, we avoided the mile-long line at the main entrance. It was an experience I would do again a thousand times. Unfortunately, the museum is huge and we were not able to visit all the pavilions so as soon as I get the chance, I will definitely go back by buying tickets always on headout.

View original review in Italian

Dirk

Aug 2024Verified booking

4/5

The tour was okay - we were asked not to stand still until the Mona Lisa - the guide was nice and always looked after the group. Afterwards we explored the museum ourselves.

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Janetta

Jul 2024Verified booking

5/5

It was easy to find the guide and everything went smoothly. We were guided right into the Louvre (and there was an enourmous line we didnt have to wait for) and directly to the Mona Lisa. It would have taken quite a while to figure out how to get there. Afterwards, she guided us through to the highlights - she explained she was not a art guide and we could get audio guides for that, but she would guide us through to the highlights. It was wonderful to be able to just follow her and enjoy the art - she moved slowly enough so we could all take in the expansive beauty but kept it moving so we could cover most of the MUST SEEs. The Louvre is spectacular - you can use an entire day there and THEN the gardens - beautiful. I kept forgetting how it would have been lovely to bring a lunch and sit in the parks and eat rather than eat at the often crowded and high priced musueum cafes. I would highly recommend this tour with head out.

Caitlyn

Jun 2024Verified booking

4/5

Our tour guide was so nice and helpful. The group wasn't too large, though we did get started late, presumably because we were waiting on people checking in late. I didn't realize he would show us all around the Lourve (I thought it was just a drop off at the Mona Lisa) but he took us around everywhere. We didn't get any commentary on the pieces of art during the tour, but this was more than worth it to skip the line and see all that we wanted to see with limited time!

Girish

Jun 2024Verified booking

4/5

We recently visited the Louvre Museum with headout, and overall, it was a pretty awesome experience! The arrangements were smooth, and the guide did a great job explaining everything. The artefacts and paintings at the Louvre are simply mind-blowing – we were amazed at every turn. That said, there are a couple of things that could be improved. The agency should keep their contact phone available – it was hard to reach them. Inside the Louvre, we didn't get much time to spend on each painting, probably because it was crowded. We also lost track of our guide a few times and eventually couldn’t find her at all :-) Despite these hiccups, it was still a fantastic visit. The museum and its surroundings are stunning, and the history and charm of the place are just incredible. In short, even with the minor issues, I had a great time and would definitely recommend the Louvre visit through Headout– it's an amazing place to explore! Thanks, Headout!

Hans

Jun 2024Verified booking

5/5

It was our first time in the Louvre and our lead us trough the security check and the entrance within 15 minutes. Then she showed us the most meorable act's in the museum in one and an half our. Afterwards we could spend as many time as we want in the museum. It was shure wearth the money to skip the lines.

Sidrit

Jun 2024Verified booking

5/5

We had a tough time finding the meeting spot first and were late for the tour. The team was great to accommodate and had someone show us still. The tour was great and brought us all the way to Mona Lisa and we saved so much time skipping the line

Peter

Jun 2024Verified booking

5/5

The guided tour and tour guide were awesome. Exhibits were amazing. The massiveness of the Louvre. The east quick entrance on a very busy day.

Dennis

Jun 2024Verified booking

5/5

From finding the tour group at arrival to the end, we enjoyed everything! Ana our tour guide told us what to expect when we got close to the more popular articles to see and how to get close. She gave us ample time with each. We were very please with our tour and was able to get close to what we wanted to see thanks to Ana. We had a small request to see the Liberty Leading the People that had just been restored and she made sure we saw it on our way out of the next room from seeing the Mona Lisa. All the way through to the exit Ana was great with timing and leading us.

Edward

Jun 2024Verified booking

4/5

It was easy to find the ticket meeting spot at the museum. The guide did an excellent job of getting everyone thru the "skip the line" maze which was not easy. Got us right to the Mona Lisa. That was the extent of the service but seemed worth it.

Isamu

May 2024Verified booking

5/5

Very systematic move to the monalisa, while accpeting freedom of each attendees. It was good that what the attendees need to avoid was clearly explained. I chose to walk alone after mona lisa, thanks to the advise, i had a really memorable day!

Dyan

Apr 2024Verified booking

5/5

It was great to skip the line on a crowded day. My only criticism was it was hard to find the guide at the meeting place. You should hold a Head Out flag or at least use purple

Patrick-Dominique

Feb 2025Verified booking

5/5

We had problems with the train and arrived much too late. But they were so nice that we were allowed to join the next group.

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WALDEMAR

Jan 2025Verified booking

5/5

It's so beautiful and the experience of going straight to the mona lisa makes it even better

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matthew

Feb 2025Verified booking

5/5

Guide was art history major form Sorbonne so having an expert walk us through was amazing. Have been many times but tis was great.

Milinda

Dec 2024Verified booking

5/5

Our tour guide was incredible and extremely knowledgeable. He brought us to the high points and taught us so much about the history. I truly recommend doing this 2 hour tour and then you have the rest of the day to explore on your own.

Rebecca

Nov 2024Verified booking

5/5

Victor was a great guide to the highlights at the Louvre, and more, and so generous with his time! Our tour went almost 3 hours. Worth every penny!

Amanda

Nov 2024Verified booking

5/5

We had a fabulous tour with Wendy, even with the uncertainty of an emergency evacuation right as we were to start she kept us calm, stayed with us and delivered the tour an hour later than expected. She had fantastic background information about both the artwork in the Louvre, history of the building and France in general. She was our favorite tour of the 5 tours we took across our 14 day trip!

Uta

Oct 2024Verified booking

5/5

It was a fascinating little insight into this great museum and there were only four of us, so it was very individual. Our tour guide Julian did a perfect job, informative, exciting and funny.

View original review in German

Catherine

Sep 2024Verified booking

5/5

This was the first time at the Louvre in Paris. Our guide, Ivan, was terrific. His love of all things French, archeology, and especially his love for the Louvre was amazing. The insight he gave us regarding paintings, stories behind the art objects was outstanding. We were sorry our tour was only 2 hours, but that was because of our timeline. I am sure he would have spent more time with us. A wonderful experience and if we get a chance to return, we will ask for him again. C

Lusinda

Sep 2024Verified booking

5/5

Our guide Anna was very lively, exciting and easy to understand. We were lucky enough to be traveling alone with her.

View original review in German

Oliver

Sep 2024Verified booking

5/5

A great tour with Julian. Quite energetic, very well organized, lots of information about the building, its use in the past and today, and the exhibits. A really great tour in German, anything but boring, on the contrary, very lively and interesting.

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Ines

Aug 2024Verified booking

5/5

Julian gave us a wonderful insight into the history of the Louvre. This put us in the right frame of mind. He went on to tell us exciting stories about history. He even let us "play along" in the stories and shared our knowledge with us. It was the best mixture of fun, a bit of adventure and learning something new. His circumspection was also pleasant. Sometimes he was a little too fast for me. Thank you Julian, it was simply a great experience to explore the Louvre with you. Sincerely Lutz & Ines

View original review in German

Ainsley

Jul 2024Verified booking

5/5

William was an amazing guide. I learnt heaps and had a blast with him. He was my favourite guide across all of Europe. What a lovely man and inspiring Art Historian. It was stand out experience. I can't rate him highly enough! Just amazing.

Jillian

Jul 2024Verified booking

5/5

Ticketing with Headout was easy. However, the time was changed and we did not receive an email telling us of the change. Laurence, was a great guide, enthusiastic, loved and knew her art and the Louvre. We could understand her English. The headsets were painful in my ear and did not always pick up her voice. Her choice of art to show us was appropriate. I enjoyed this orientation and time independently looking at further exhibits after the tour.

Mary-Rose

Jul 2024Verified booking

5/5

Our tour guide Laurence was brilliant. Very passionate about the Louvre and extremely informative. Money well spent to be looked after so well, we weee lucky enough to not have much of a line to see Mona Lisa. Overall a 10/10. Highly recommend this tour and guide Laurence 👏🏻👏🏻

Juliun

Jul 2024Verified booking

5/5

Olivia the tour guide was brilliant. Her stories made every thing come to life. Thank you Olivia! 😊👍💃🏻 One small tip. Better quality headphones that block out back ground noise would be beneficial for those who, like us, have difficulty hearing.

Decsi-Kiss

Jun 2024Verified booking

5/5

We met outside the Louvre. Finding the guide was easy, the directions were clear. Sarah, our guide had a very thorough knowledge of history and she was humorous. We enjoyed her presentation. She was well prepared with printed images of things she spoke about. Special thanks to Sarah, because my 13 year old daughter, who has been learning English for 2,5 years, could follow the whole presentation. Although the two-hour guided tour is not enough to see even a fraction of the museum, we felt complete. Going in with a group was a very good decision, we did not have to stand on any queue at all.

Christine

Jun 2024Verified booking

5/5

Our guide, Beatrice, was excellent. We saw those things we wanted to see and more. Beatrice was very well informed and took care to keep us together and give excellent directions for other things to see after the tour.

Dean

Jun 2024Verified booking

5/5

Really enjoyed the tour and Dario was excellent in ensuring we saw the masterpieces with commentary that was informative along the way. Highly recommend.

Roseanne

May 2024Verified booking

5/5

It was a rainy morning in Paris and we ended up being the only 2 on the tour. It was a great tour and even fit in some time at Shakespeare and Company which I was trying to fit into our schedule. Ticketing was easy.

David

May 2024Verified booking

5/5

I really enjoyed the tour guide with Sara, very good work on her part. A pleasant and unforgettable ride 😄. It was a quiet ride, entertaining and very well done. You see the museum and learn what is important.

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Kenneth

May 2024Verified booking

5/5

Our guide Beatrix, was fantastic. Knowledgeable, friendly and fun. Small group of 4 people made is feel very personal. The tour highlighted all we wanted to see and the little stories made it super interesting. Highly recommended.

Jasna

May 2024Verified booking

5/5

Our guide (unfortunately I missed her name) was realy great, she was very interesting and enthusiastic, also very organized. Everything was on time, I only regret we didn't book 3 hours tour instead of 2 hours.

Peggie

May 2024Verified booking

3/5

The guide was wonerful. We arrived 45 minutes early so we would know where to go. The "cafe" we were directed to is closed. There were several other companies there with signs and arrows but I could not find our compay. I was even looking for the 2 p.m. tour so I would know where to go. After 2 p.m. I met two different parties from the 2 p.m. tour still looking for the meeting place. It was very annoying. Had the guide not been so good, I would have really been disappointed. Someone from the office called me and I thought they other people had found the group -- but they had not. As it turned out, one of the competing tour guides told me where to go. And by the way, I used the link in your email to direct me to the point and it said "you have arrived" and it was probably 50 yards from where the guide was.

Joe

May 2024Verified booking

5/5

Our guide was delightful, very enthusaiastic, and well informed. She managed us through the crowds deftly. I enjoyed her immensely.

Lisa

Apr 2024Verified booking

5/5

Mary a Nd her wealth of Knowledge , great personality, We will never forget our tour of Louvre!! And Mary was a big part of it!!!!!

Leyla

Apr 2024Verified booking

5/5

He was at the meeting point at on time. He has fluent and clear at english. He explained important details of masterpieces. He was helpful and willing to get the children's attention when they were distracted. Thank you Sebastian 🙌

Linda

Apr 2024Verified booking

5/5

Very knowledgeable guide! We were whisked into an entrance away from the big crowd of people. I enjoyed all the precious artwork we were shown, along with the interior design of the Louvre. Thank you for an awesome experience during my first time in Paris!

Valentin

Jan 2025Verified booking

3/5

Overcharged and missold . Louvre was amazing but I strongly recommend to book direct on official website or pay at the gate. Do not use 3rd party's!!

Agustina

Jan 2025Verified booking

5/5

The ticket issued right at the right time before our visit to the museum. This helps us to avoid long queing to enter the place.

Rachel

Dec 2024Verified booking

5/5

The timed entry tickets allowed the ability to skip the line and with these tickets you skip massive lines. Paris is absolute chaos at Christmas / New Year.

Sonia

Dec 2024Verified booking

4/5

Worried by the negative reviews I feared I had lost money and been scammed because the tickets were not arriving and it was 2 hours before the visit, through chat I managed, by insisting, to have my questions answered and receive them on time. Louvre and Seine River Cruise. The next day I booked at the Gare d'orsay and everything went smoothly.

View original review in Italian

sabrina

Dec 2024Verified booking

3/5

The tickets for the Louvre Museum arrived only a few hours before. The audio guide was to be taken on site by standing in line for the ticket and a second line for pickup in all 1 hour. For the d orsay museum, access was not priority and we had to stand in a very long line. It is necessary to be clearer at the time of purchase. The audio guide usable with app is definitely incomplete the major works lack description. This was also not understandable at the time of purchase.

View original review in Italian

Lucijana

Dec 2024Verified booking

4/5

The Muesum is really awesome. Enjoyed every second in it. The part that is not so cool is the long waiting despite of having tickets for specific time entrance. We visited with two children and it was really freezing. We stood for almost an hour before entering, around 13:15 h. We would appreciate it if you had a special lane for parents with smaller children when visiting in winter time.

Donna

Dec 2024Verified booking

3/5

The outcome was positive BUT we were promised that the tickets would arrive in 4 hours the day BEFORE the tour. They did not. We repeatedly requested that they be sent. Finally, on the day of the tour they arrived. It was a stressful experience but it worked out. Poor communication. The chat function was useless.

RICCARDI

Nov 2024Verified booking

5/5

The visit was wonderful 30 minute line however I had asked for the guide but there was only the electronic one which was helpful

View original review in Italian

William

Nov 2024Verified booking

5/5

With our Reserve Access Tickets we were able to enter the Louvre effortlessly and experience one of the greatest museums on earth. It was truly one of the most memorable days of our entire vacation.

Agnieszka

Aug 2024Verified booking

3/5

I don't get the tickets until 2 hours before the scheduled time slot. It made me nervous. The Ai chat is useless. I wished it was a smoother experience. Also, there is no such thing as the skip the line at the Louvre

Hans-Peter

Aug 2024Verified booking

4/5

It was very noisy because of all the people. Allocating the time slot helps to direct the flow of people, nothing more. The argument of using time slots to avoid long queues is a marketing ploy. Sure, Mona Lisa is a magnet, all hell broke loose here, but the Collection of Classical Antiquities was also a hustle and bustle. We only found peace and quiet with the Northern European artists; Vermeer and Frans Hals were only of interest to a few. The whole ensemble is impressive.

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Paola

Aug 2024Verified booking

5/5

it was a very short trip but I made the most of it on the boat and in the museum! highly recommended for couples, solo travelers and families! thanks!

View original review in Spanish

Andrea

Jul 2024Verified booking

4/5

ticket delivery service after payment was accurate and on time. Despite the many negative reviews everything went smoothly. I am not clear on the concept of "skip the line" because I received two 22 euro Louvre tickets (the same at the official online ticket office) and got in line with those tickets without any privileged access. Fortunately, the queue was quite short so I was not affected by the lack of "skip the line"

View original review in Italian

Irmgard

Jul 2024Verified booking

5/5

We had a ticket with only 30 minutes waiting time and didn't have to wait at all. The visit to the Louvre was the wish of my 11 year old granddaughter who wanted to go to the Louvre and really wanted to see the Mona Lisa!

View original review in German

Valentina

Jun 2024Verified booking

4/5

È sempre emozionante confrontarsi con l arte! È un piacere poter camminare fra opere d arte e commentarle ai propri figli!

Ayesha

Jun 2024Verified booking

5/5

Booking was very easy and straight forward, the app is very easy to navigate too. Even though these tickets are titled skip the line, you are still asked to wait in the line for pre purchased tickets, which on the day I went was ridiculously long. If you are visiting the Louvre, try enter by the Porte des lions entrance, we didn't have to wait in the infinite queue in the underground section. Overall the Louvre and the Cruise was really good, would defo recommend

Eileen

Jun 2024Verified booking

5/5

It was very easy to use and the app had all the information as I'm not that tech savvy it was the first time I've used Headout and would recommend them

Sharon

Jun 2024Verified booking

3/5

When we got there it was closed and we're told to comeback later so we had to do the river cruise first and go back in afternoon it cost us 30 euros in a taxi It was very busy and not clear what was happening

Marc

Jun 2024Verified booking

3/5

There was no quick entry ticket for the Louvre. Despite the reservation, the queue was very long. The queue is marked with green signs, not yellow as indicated in the instructions. The Seine boat trip, on the other hand, was very nice and interesting.

View original review in German

Giulio

Jun 2024Verified booking

5/5

Excellent experience tickets in digital form conveniently you can view them even if the data network does not go,reliable and serious site for reservations at these types of attractions, recommended.

View original review in Italian

Victor

May 2024Verified booking

5/5

We got into the Louvre very easily! We loved the experience and how easy it was to use the app. We were not able to navigate the Seine River and the audio guide is not included in the price, but can be added while at the museum.

View original review in Spanish

Ruth

May 2024Verified booking

4/5

I loved everything about the Louvre, the art, the architecture, the space, the experience. I was disappointed though that when I arrived the Information desk told me my digital tickets were not tickets and sent me out again. After a wild goose chase we found that they were valid tickets but had to queue again to get back in. Quite a lot of unnecessary footwork & delay to our visit, plus we had to leave my elderly mother alone while we went searching.

Katrin

May 2024Verified booking

5/5

Everything worked great and smoothly! Very easy to use. Despite the crowds at the Louvre, we were inside super quickly.

View original review in German

Aylin

May 2024Verified booking

4/5

I liked the Egyptian exhibition best. To shorten the time spent queuing, it's really worth using a different entrance. We went through the "Porte des Lions" entrance and were able to go through without having to wait. If we had gone through the entrance at the glass pyramid, we would have had to wait a very long time.

View original review in German

Derek

May 2024Verified booking

5/5

The Mona Lisa. My wife was in a wheelchair and we were put in front of the crowd. It felt like we could almost touch her. Wheelchair access very good. Elevators to everything. I smoke and wished that there was a cafe in the central garden where I could go.

Kuan

Feb 2025Verified booking

3/5

Night experience in the museum is amazing! However, I cannot get the audio guide with my ticket which it should included.

Elena

Feb 2025Verified booking

3/5

I was not able enter with the ticket given to me on the app, not until I called and then was emailed the proper ticket was I allowed entry...the audio did not work in the museum. The Louvre was still amazing even without guidance.

Ruiz

Feb 2025Verified booking

4/5

the audio guide was not easy and we were not able to use it. the entrance hours were respected. the museum's facilities were excellent.

View original review in Spanish

Serap

Feb 2025Verified booking

3/5

Ticketing experience was not so good because of my fault: I should have printed ticket since Versailles has no WiFi to show the pass.

cambon

Jan 2025Verified booking

4/5

We were able to visit the interior of the chateau, where the elevators provide easy access for people with reduced mobility. As the weather was rainy, we were unable to visit the gardens.... too bad

View original review in French

Michelle

Jan 2025Verified booking

5/5

The exhibits were fabulous and very educational. The museum is easy to navigate. The audio was neccesary to extend the learning experiences. Mona Lisa and Goddess Aphrodite were my favorite. I have lots of pictures and memories. The Lourve is so large that I will come back again with my daughter.

Helena

Jan 2025Verified booking

4/5

Convenient and fast ticket purchase, too bad it was not specified that for children under 18 years old reservation was needed despite the fact that they do not pay and on your site it was not possible to make it

View original review in Italian

Lala

Jan 2025Verified booking

5/5

Planned entrance at 10 o'clock from the pyramid . We arrived at 9:40 and within 15 minutes we were inside. I got my tickets 24 hours in advance. I still recommend a guided tour given the vastness of the works to be seen.

View original review in Italian

Kassandra

Jan 2025Verified booking

5/5

We got in in only 10 mins even though the line up outside was massive. Thankfully they let us in late (1h) since wile missed our exact time due to flight delays. Audio guide was great and even navigates you through the museum which is so helpful

Alberto

Jan 2025Verified booking

4/5

A memorable experience among priceless works of art. I saw works that I studied in school and had never seen live, I found it all very personally engaging and emotional to the point of tears. The only negative note was standing in line for more than an hour despite the fact that I purchased a ticket that cost twice as much and guaranteed a line skip.

View original review in Italian

Ornella

Jan 2025Verified booking

4/5

Tickets arrived perfectly via email the day before but unfortunately I had to queue for an hour to enter the museum. Fantastic museum

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Davide

Jan 2025Verified booking

4/5

We entered without standing in line despite the massive presence of visitors Unfortunately, we were unable to activate the audio guide

View original review in Italian

Petra

Jan 2025Verified booking

3/5

The crowds were overwhelming and the museum doesn't seem to be well organized as the lineup for each exhibit was so vague and people were cutting infront of us. I believe it could be better organized!

Jonas

Dec 2024Verified booking

3/5

The entrance worked without any problems, but the audio guide was confusing and not well sorted, so that it could hardly be used.

View original review in German

Rainer

Dec 2024Verified booking

3/5

Meeting point incorrectly described, just write the entrance at the pyramid and look for the queue where the time is written!!!!

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CONTI

Dec 2024Verified booking

5/5

Outstanding exhibition with excellent organization from start to finish . Staggered entrance with little queue and staff ready to provide clarification if needed. Also satisfied with the floor plan provided at the information office in Italian. Experience to be repeated as soon as possible. Thank you

View original review in Italian

Islam

Dec 2024Verified booking

5/5

Beautiful place to visit but get ready to walk a lot. Golf carts are available for rent tho 42 euros an hour if you need it

Scott

Dec 2024Verified booking

3/5

Loved seeing The Mona Lisa, as well as many other famous works of art. Going early was key, as it was very crowded in the afternoon.

Genevieve

Dec 2024Verified booking

4/5

Ticket expérience was perfect! We really enjoyed our visit and we had a beautiful lunch at Angelina's... the only disappointment is all the statues covered in the gardens for the winter and fountains closed (however understandable)...

Alexandre

Dec 2024Verified booking

3/5

Point on a map in the application is showing wron position for the museum entrance. It shows totally different building, the hotel, located in 2 subway stops from the correct enter. Howewer, in mail position is correct. Because of this we lost 1 hour of day - just by following a map position from the app

FATIMA

Nov 2024Verified booking

4/5

The tour of the château was just what we'd hoped for. It would be ideal to set up a special photo line for certain key rooms. The wait before entering the château was far too long, given that it was a time-stamped ticket (ticket 11:30 a.m. entry at 12:15 p.m.).

View original review in French

Mohammad

Nov 2024Verified booking

4/5

Visiting Mona Lisa!!! When growing up. I only knew and read about it from pictures and books. But when i saw the painting for the first time... Im Beyond Fascinated..!!!

Vasileia

Nov 2024Verified booking

4/5

Even if we bought skip the line tickets, we still had to wait a long line until we entered in the Louvre museum. On the contrary we entered immediately when we arrived in the Museum of Orsay. Both wonderful museums and should not be missed

Viktoria

Nov 2024Verified booking

3/5

The Palace is spectacular, the exhibitions, the informative screens that reproduce the life, the spaces and different phases of the construction in a very visual way. The gardens are very well kept, beautiful and full of autumn colors, the time we visited them. We missed the music and water show that is organized in October, we paid for the tickets just to see it. After an hour walking through the gardens, we heard the music in a fountain, but the fountain (water) was turned off. Then we saw from afar, at the back of the gardens a fountain working, but the music did not play. The central fountains and those closer to the palace were turned off.

View original review in Spanish

Danjie

Nov 2024Verified booking

4/5

The museum was great and the audio-guide works. But the fact that I have to go to the Head out app to get my tickets was a hassle. It wasn't sent in the email, said my ticket is in the app so I needed to install the app (I have no more phone memory and poor internet data.) We were almost denied entry because I do not have an internet roaming and the ticket is in the app, unlike other ticketing online that sends pdf file on the email confirmation with my free internet. We went out of the museum to get better data coverage in order to install the app and get my tickets 😆

Federico

Jul 2024Verified booking

5/5

Everything was great... they contacted me in advance to coordinate the meeting point... the guides were very nice with good info and good vibes!

View original review in Spanish

Sandra

May 2024Verified booking

4/5

I really enjoyed the walk with the guide, love all the history and commentary. Our guide was great. The museum was a little disappointing, nothing to do with your company. It was so hot and getting to see the Mona Lisa was ridiculous. So tired of selfies. Just want to enjoy the art. This happens at all the museums. It makes it really awful. I was worried I would get trampled. The museum staff did their best, but it was like a frenzy. Waited an hour to get in and barely got to see some things for more than a few seconds before the selfies would block the art. There needs to be something done.

Martha

Apr 2024Verified booking

5/5

The guide assigned to us on the open air tour, the strong air and the cold weather spoiled it a bit but the guide was the best, thank you.

View original review in Spanish

Heathr

Apr 2024Verified booking

5/5

The guide got us directly to the Mona Lisa. However I did not realize audio was included. But my expectation was only to get into the museum and experience it. I got exactly what I paid for. The coat room was a bonus.

Diana

Apr 2024Verified booking

5/5

Louvre was beautiful! Such incredible works of art in one place. And our guide was awesome! Really hoping to visit again one day. Thank you!

Bartholomew

Apr 2024Verified booking

5/5

Austin was an amazing tour guide. He provided a ton of history, facts, interesting, points of interest, and a full storytelling experience. I think he needs to move to a full-time role in helping to welcome people to Paris. Awesome tour and glad I took the 45 minute outdoor tour.

Ian

Apr 2024Verified booking

4/5

The guide was great at getting us into the museum. A little stress finding the guide. they were not holding a sign with the name of the tour guide company and also there is renovation of the monument and the company was hidden behind the big scaffolding, not in the location of the pin. Photo shows the scaffolding and we found them by doing a lap of the scaffolding. But once we got through that it was all sorted and into the museum straight to the Mona Lisa. We booked the 1015 and it was nice to be in before it got really busy. That got us to the Mona Lisa for 11:00 and we then had the rest of the time free.

Emmanuelle

Aug 2024Verified booking

5/5

The guide was very nice. The explanations were very interesting and so was the information.

View original review in German

Pillet

Aug 2024Verified booking

3/5

when booking, it was not indicated that the tour was exclusively in English

View original review in French

Armīns

Aug 2024Verified booking

4/5

Most of all these were paintings

Patricia

Jul 2024Verified booking

5/5

The host was very good! Thank you

View original review in French

Petra

Jul 2024Verified booking

3/5

Unfortunately, we were unable to visit the garden due to the Olympia lockdown.

View original review in German

Adriana

Jul 2024Verified booking

5/5

Muy agradable el tour, informativo.

alan

Jul 2024Verified booking

5/5

Tour guides were brilliand and tour great

FELIPPE

Jun 2024Verified booking

5/5

Every single detail, from cleaning to politeness. Thanks for the cloakroom as well.

Nastassia

May 2024Verified booking

5/5

Sagar was a wonderful tour guide! The information was informative. It was a lovely tour

Martina

Apr 2024Verified booking

4/5

Art was Great and Guide very sympathetic. We had a very good tour. Thank you

Penny

Apr 2024Verified booking

5/5

Our Guide was very informative and entertaining! Thank you

Philip

Apr 2024Verified booking

5/5

It was a quick and easy way to get inside, which was our main objective. Very efficient.

Kuan

Feb 2025Verified booking

3/5

Night experience in the museum is amazing! However, I cannot get the audio guide with my ticket which it should included.

Elena

Feb 2025Verified booking

3/5

I was not able enter with the ticket given to me on the app, not until I called and then was emailed the proper ticket was I allowed entry...the audio did not work in the museum. The Louvre was still amazing even without guidance.

Ruiz

Feb 2025Verified booking

4/5

the audio guide was not easy and we were not able to use it. the entrance hours were respected. the museum's facilities were excellent.

View original review in Spanish

Michelle

Jan 2025Verified booking

5/5

The exhibits were fabulous and very educational. The museum is easy to navigate. The audio was neccesary to extend the learning experiences. Mona Lisa and Goddess Aphrodite were my favorite. I have lots of pictures and memories. The Lourve is so large that I will come back again with my daughter.

Helena

Jan 2025Verified booking

4/5

Convenient and fast ticket purchase, too bad it was not specified that for children under 18 years old reservation was needed despite the fact that they do not pay and on your site it was not possible to make it

View original review in Italian

Lala

Jan 2025Verified booking

5/5

Planned entrance at 10 o'clock from the pyramid . We arrived at 9:40 and within 15 minutes we were inside. I got my tickets 24 hours in advance. I still recommend a guided tour given the vastness of the works to be seen.

View original review in Italian

Michela

Jan 2025Verified booking

5/5

back after years, the Musée d'Orsay is always a source of joy where the mind and heart fly. Despite the line, excellent access and crowded as we expected for Christmas, but all in all we enjoyed the collections and the visit.

View original review in Italian

Tae

Jan 2025Verified booking

5/5

The best museum experience in Paris Headout team supported and organized the very last minute ticket booking. Fast track ticket was worthy 100% for short term staying traveller's like me ( or mid aged ladies 😉) Thank you for your service!

Felicity

Jan 2025Verified booking

4/5

Tickets were sold out on museum website so luckily we were able to book some here. We could have joined the long line for those who had no tickets but it was a risk! Wonderful to behold the exquisite artworks within in the flesh. The cafe was very lovely too!

Kassandra

Jan 2025Verified booking

5/5

We got in in only 10 mins even though the line up outside was massive. Thankfully they let us in late (1h) since wile missed our exact time due to flight delays. Audio guide was great and even navigates you through the museum which is so helpful

Auston

Jan 2025Verified booking

3/5

The Audio Guide was not the Museum's. Which is mis-leading and thus we were not able to use any audio guide and should be credited as such.

Rossella

Jan 2025Verified booking

3/5

Little used the audio guide as the description of numbered works is not in order according to placement on each floor

View original review in Italian

Andrea

Jan 2025Verified booking

5/5

No queue with head-out fast-track tickets; impressive architecture of the museum; great and comprehensive Impressionist exhibition. Very successful all round!

View original review in German

Alberto

Jan 2025Verified booking

4/5

A memorable experience among priceless works of art. I saw works that I studied in school and had never seen live, I found it all very personally engaging and emotional to the point of tears. The only negative note was standing in line for more than an hour despite the fact that I purchased a ticket that cost twice as much and guaranteed a line skip.

View original review in Italian

Lindsay

Jan 2025Verified booking

4/5

Received good concise information on how to use the tickets, including gate position for entry. Head communicated many times to verify purchase and how to use the audio guide. One part that could help, as not all audios are visible or available, is the use of the search facility in the audio app.

Ornella

Jan 2025Verified booking

4/5

Tickets arrived perfectly via email the day before but unfortunately I had to queue for an hour to enter the museum. Fantastic museum

View original review in Italian

Davide

Jan 2025Verified booking

4/5

We entered without standing in line despite the massive presence of visitors Unfortunately, we were unable to activate the audio guide

View original review in Italian

Marcella

Jan 2025Verified booking

4/5

It was very convenient and efficient app to book a ticket, however the ticket went to waist I did not want to wait 3 hr in line at Orsay, I don't stand in lines for more than 20-30 min

Petra

Jan 2025Verified booking

3/5

The crowds were overwhelming and the museum doesn't seem to be well organized as the lineup for each exhibit was so vague and people were cutting infront of us. I believe it could be better organized!

Irma

Dec 2024Verified booking

5/5

Headout tickets allowed us to leave an hours long line and walk right into the museum! It's a fabulous museum and we would use headout again!

Jonas

Dec 2024Verified booking

3/5

The entrance worked without any problems, but the audio guide was confusing and not well sorted, so that it could hardly be used.

View original review in German